About Chat4Biz
We help small businesses answer every customer, day or night — without hiring a bigger team.
In short
Why we built it
Most small businesses lose enquiries simply because no one was available to reply. Phones go unanswered after hours, web chat sits empty, and would-be customers move on. Enterprise chatbots are expensive and take weeks of setup — out of reach for a salon, a dental practice or a local garage. We built Chat4Biz to give those businesses the same always-on, on-brand support that big companies have, at a price that makes sense and a setup measured in minutes, not months.
What Chat4Biz does
You add your knowledge — paste text, upload PDFs, import your website, or let the AI interview you — and Chat4Biz builds an assistant that speaks in your brand's voice. It answers FAQs, pricing and availability instantly, captures names and enquiry details as leads, and escalates to you the moment a conversation needs a human. It runs on your website widget and Telegram, with analytics that show what customers actually ask.
Built for UK small businesses
Chat4Biz ships with 31 industry templates — from dental practices and gyms to law firms, estate agents and car garages — each pre-loaded with sensible defaults and a sample knowledge base for that trade. Pricing is in pounds, data is hosted in the UK, and the product is designed for owners and small teams, not developers. There's nothing to install and no code to write.
Powered by leading AI
Chat4Biz is built on Anthropic's Claude models, chosen for reliability and a natural, on-brand tone. Your assistant only answers from the knowledge you give it, and hands off to a human whenever it isn't sure — so customers get accurate help, not guesses.