Never Miss an Appointment Enquiry Again
Your clinic's AI receptionist that answers calls 24/7, books appointments into Google Calendar, and never forgets a patient's name or insurance details.
3-day free trial · No credit card required
In short
Where private clinics lose enquiries
Calls Missed During Consultations
Your reception team is with a patient or away from the desk when enquiries come in. Callers hear voicemail. Potential patients book with competitors instead.
After-Hours Enquiries Lost
The majority of appointment searches happen in the evening or early morning before your team arrives. Each missed enquiry is a lost appointment and lost revenue.
Lead Details Get Muddled
Handwritten notes go missing. Patients repeat their insurance details. Follow-up callbacks are forgotten or ring the wrong number. Admin time balloons.
Staff Spend Hours on Repetitive Calls
Your team answers the same questions about services, pricing, and hours all day, leaving no time for complex patient care or billing queries.
How it sounds to your customers
Your assistant answers in your clinic's own words, using the knowledge you give it — and captures the enquiry or books the visit before the customer moves on.
Instant Appointment Confirmation
Patient texts or chats asking for a slot. The AI checks your Google Calendar availability in real-time and books directly. Patient gets instant confirmation. No phone tag, no admin.
Automatic Lead Capture, Even at 11pm
Someone enquiring about physiotherapy on a Sunday evening. The AI captures their name, condition, insurance provider, and contact details—and assigns them an urgent callback. Monday morning, your team rings them back with a ready-to-book patient.
Handle FAQs While Staff See Patients
Queries about opening hours, insurance acceptance, pre-appointment checklists—the AI answers instantly from your knowledge base. Only genuinely clinical or billing questions reach your staff.
One-Click Handoff When You Need It
Patient has a complex query or complaint. The AI says 'Let me connect you with the team' and immediately notifies your staff with the full conversation context. Patient gets human help in seconds.
clinic assistant
Works with the tools you already use
Private clinics — common questions
Will the AI give medical advice or diagnoses?
No. The AI is trained to never diagnose or recommend treatment. Clinical questions are always handed to your practitioners. It handles scheduling, insurance queries, and administrative FAQs only.
How does it work with our Google Calendar?
The AI reads your live appointment slots and books patients directly into available times. It syncs both ways—cancellations from your team update the AI instantly so no double-bookings happen.
Is it GDPR compliant?
Yes. Chat4Biz is UK-built and hosted with UK GDPR compliance. Patient details are stored securely and never shared. Full data processing agreements available.
Can it handle insurance enquiries?
Yes. Feed it your list of accepted insurers (Bupa, AXA, Aviva, etc.) and pricing. The AI answers whether patients are covered and what to bring. Complex claims disputes go straight to your staff.
What if we get lots of enquiries overnight?
The AI queues them all. Come morning, your team sees a prioritised list of captured leads with full details already entered. No work required except follow-up calls.
For other businesses
Give your clinic a 24/7 receptionist
Set up in minutes. No credit card required.