AI receptionist

AI Receptionist for Car Garages

Stop losing MOT and repair enquiries to voicemail and after-hours silence. Chat4Biz is a 24/7 AI receptionist that answers customer questions, books appointments in your calendar, and captures every lead—so your garage wins jobs competitors miss.

3-day free trial · No credit card required

In short

Car garages lose phone calls, enquiries arrive after hours, and customers book elsewhere because they can't speak to anyone. Chat4Biz answers MOT and servicing questions 24/7, books appointments automatically, and captures every lead—turning missed calls into confirmed jobs.

Where car garages lose enquiries

Calls ring out while your team is with customers

Your technicians are busy on the ramp, but enquiries go to voicemail. Customers get frustrated and call the garage down the road instead.

Customers can't reach you outside 9-to-5

Evening and weekend enquiries vanish into your inbox. By the time you call back on Monday, the customer's already booked with someone else.

Repetitive questions eat your team's time

Your admin is answering the same MOT, servicing and quote questions over and over. They could be doing invoicing, follow-ups or sales—not basic admin.

You don't know who's calling until it's too late

Enquiries come in as notes, messages, or partial voicemails. No contact details, no vehicle info, no way to prioritise. You're chasing customers instead of them booking with you.

How it sounds to your customers

Your assistant answers in your garage's own words, using the knowledge you give it — and captures the enquiry or books the visit before the customer moves on.

  • Answer MOT & servicing FAQs instantly, day and night

    A customer calls at 10pm asking "How much is an MOT?". Your AI answers with exact pricing, what's included, and books them in. No missed call. No competitor getting the job.

  • Capture every lead before they bounce

    Customers tell your assistant what work they need—brake pads, exhaust, diagnostic check, full service. Their name, number, and vehicle details are logged and sent to your team. Zero drop-off.

  • Book appointments directly into your calendar

    Instead of 'They'll call you back to confirm', your customer walks away with a confirmed date and time in Google Calendar. They show up. No re-confirmation needed.

  • Reduce admin so your team focus on cars, not calls

    Free your receptionist and office manager to invoice, manage follow-ups, and chase parts—not answer "Do you do tyres?" for the 20th time that day.

garage assistant

Hi, do you do MOTs? How much and how long does it take?
Hi! Yes, we do MOTs. The test is £54.85, which checks your brakes, lights, tyres, suspension, and emissions. Most MOTs are same-day or while-you-wait. If your car fails, we offer a free partial retest once we've done the repair. Shall I check our availability and book you a slot?
That's good. I need one this week. Can you book me in for Friday morning?
Great. I can see Friday morning from 9:30 AM. What's your name and vehicle registration, so I can confirm and get everything sorted?
It's Sarah. The reg is HU22 ABC. I'm hoping you can also look at my brakes—they've been a bit spongy.
Perfect, Sarah. You're booked for Friday 9:30 AM and I've noted the brake check. Our technicians will inspect the brakes when you come in and give you a clear quote before any work starts. You'll get a calendar invite with all the details. Anything else I can help with?

Works with the tools you already use

Google Calendar (real-time availability and booking) HubSpot (customer record and enquiry history) Stripe (payment links for quotes and deposits)

Car garages — common questions

How does the AI answer questions about my services and pricing?

You upload your service menu, pricing, opening hours, and FAQs once. The AI reads directly from your knowledge base to answer questions about MOTs, servicing, repairs, tyres, and common faults. It's honest: if it doesn't know, it books the customer in so your technicians can assess them properly.

Can it book appointments into my Google Calendar automatically?

Yes. Customers tell the AI what work they need and their preferred date. It checks your real-time Google Calendar for free slots and confirms the booking instantly. The appointment sits in your calendar and syncs across your devices.

Does it work if customers message from Facebook or WhatsApp, or just the website widget?

Right now, Chat4Biz works on your website (widget) and Telegram. WhatsApp and Instagram are coming soon. You'll have one AI assistant answering across all your channels as they go live.

What if a customer asks something the AI can't answer, like a specific fault diagnosis?

The AI recognises its limits and offers to hand off: "I'll get your details and someone from the workshop will call you back." It captures their name, phone, vehicle, and the problem so your team can diagnose it properly.

How much does it cost and is there a free trial?

Plans start at £19 per month with a 3-day free trial—no credit card needed. Larger garages with multiple technicians may choose a higher tier. You only pay for what you use, and you can cancel anytime.

For other businesses

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