AI receptionist

AI Receptionist for Estate Agents

Stop losing enquiries to missed calls and closed hours. Chat4Biz answers property questions instantly, captures buyer and seller details, and books viewings—working 24/7 while your team focuses on closings.

3-day free trial · No credit card required

In short

Chat4Biz is an AI customer assistant that answers property enquiries 24/7, captures lead details automatically, and books viewings through Google Calendar—all from your knowledge base. Estate agents capture more enquiries outside office hours, reduce missed calls, and send leads to HubSpot instantly. Start free for 3 days, no credit card.

Where estate agents lose enquiries

Enquiries missed outside office hours

Buyers searching at night and weekends get no response. While your team sleeps, leads go to competitors. By morning, they've moved on. Chat4Biz answers instantly, every time.

Staff answering the same questions repeatedly

"Is it sold?" "What's the EPC rating?" "Can I view Tuesday evening?" Your team spends hours on the phone repeating basic facts instead of closing deals. Chat4Biz handles FAQs automatically.

Calls dropped when staff are with clients

You're mid-viewing or in a seller meeting—the phone rings and rings. Voicemail fills up. Enquiries go unanswered. Now you're juggling phones and site visits. Chat4Biz never puts callers on hold.

Leads lost because no one's free to capture details

A buyer enquires about a property but no one's available to take their name, email, and requirements. The details scatter across texts, emails, and forgotten notes. Leads leak out of your system. Chat4Biz captures every contact with one click.

How it sounds to your customers

Your assistant answers in your estate agency's own words, using the knowledge you give it — and captures the enquiry or books the visit before the customer moves on.

  • Instant property enquiry answers

    Buyer asks about council tax, parking, or schools? Agent asks about chain status or viewing availability? Chat4Biz pulls answers from your knowledge base—no waiting, no email chains.

  • Automated lead capture for viewings

    Customer books a viewing request via the chat. Chat4Biz collects name, phone, email, property preferences, and availability. The lead goes straight to your CRM or team—ready to confirm.

  • 24/7 front desk cover

    Evening enquiries, weekend questions, bank holiday lookups—Chat4Biz works round the clock. No missed calls. No voicemail backlogs. Your team comes in to warm leads, not cold ones.

  • Handoff to staff for offers and legal matters

    When a buyer wants to make an offer or ask about conveyancing, Chat4Biz recognises the moment and connects them to your team. Smart automation, human touch where it matters.

estate agency assistant

Hi, is the three-bedroom on Maple Street still available?
Yes, it is! The Maple Street property is still on the market. It's a semi-detached Victorian with a modern kitchen extension and south-facing garden. Is this a property you'd like to view?
I'm interested. What time can I see it? I work during the day so evenings would be best.
Perfect. I can book you in for an evening viewing. To confirm, I'll just need your name, email, and phone number.
I'm Sarah Cohen. Email is sarah.cohen@email.com and my number is 07700 123456.
Great! I've added you for next Tuesday at 6 PM. You'll get a calendar invite shortly and one of our agents will meet you at the property. See you then!

Works with the tools you already use

Google Calendar (booking viewings) HubSpot (lead capture and CRM sync) Stripe (payment links for deposits or fees)

Estate agents — common questions

Can Chat4Biz book viewings into my calendar?

Yes. Connect your Google Calendar and Chat4Biz will check your availability, let customers pick a slot, and add confirmed viewings automatically. You'll receive an instant notification.

What if a customer asks something I haven't covered?

Chat4Biz recognises when it doesn't have an answer and offers to connect the customer with your team. It captures their name and question, so you pick up a warm handoff with context.

Does Chat4Biz send leads to my CRM?

Yes. Integrate HubSpot and every captured lead—name, email, phone, enquiry details—flows straight into your CRM. No manual data entry. No lost details.

What if a customer has a complex question about the buying process?

You teach Chat4Biz answers about your process, fees, timelines, and legal steps by pasting FAQs or uploading your guides. For anything it doesn't know, it connects to your team with full context.

For other businesses

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