AI receptionist for law firms & solicitors
Stop losing clients to missed calls and unanswered emails. Chat4Biz handles your front desk 24/7, answering enquiries about your practice areas, fees, and consultation process while your team focuses on clients and cases.
3-day free trial · No credit card required
In short
Where law firms & solicitors lose enquiries
Calls missed while you're with clients
Your team is in consultations or court appearances when potential clients call. Valuable enquiries go to voicemail and are forgotten. You never know what you lost.
After-hours enquiries disappear into silence
Clients enquire about family law matters, conveyancing, or urgent personal injury cases outside office hours. They turn to your competitors who answer immediately. You don't even know they contacted you.
Receptionist drowning in repetitive questions
Half your calls are the same questions: What areas do you cover? How much is a consultation? How long does conveyancing take? Your receptionist repeats answers all day instead of helping clients.
Leads escape without contact details
Prospects ring in, get partial answers, and hang up without leaving their details or describing their legal issue. You have no way to follow up.
How it sounds to your customers
Your assistant answers in your law firm's own words, using the knowledge you give it — and captures the enquiry or books the visit before the customer moves on.
Capture every enquiry, 24 hours a day
Someone calls about employment law at 10pm, sends a message about a will dispute on Sunday, or asks about family law advice on a public holiday. Chat4Biz answers, captures their name, contact details, and case description — then notifies your team immediately so you can follow up Monday morning.
Answer your FAQ instantly — from your knowledge base
New client asks about your practice areas or fees. Chat4Biz pulls answers directly from your documentation: conveyancing takes 8–12 weeks, your hourly rate is 180–350 GBP depending on seniority, you offer a free 30-minute initial consultation. Accurate, consistent, always available.
Book consultations without back-and-forth
Prospect wants to meet you about their divorce. Chat4Biz offers available appointment slots from your Google Calendar, confirms their preferred date and time, and enters them into your calendar automatically. No emails, no phone tag.
Explain complex processes in plain English
Client doesn't know if they qualify for legal aid or what documents to bring to their first appointment. Chat4Biz explains the process clearly, removes anxiety, and makes them more confident before they walk through your door.
law firm assistant
Works with the tools you already use
Law firms & solicitors — common questions
What can the AI receptionist answer about?
It answers FAQs pulled directly from your knowledge base: what areas of law you cover, your fees and payment terms, how long matters typically take (conveyancing, divorce, probate), your opening hours, the consultation process, whether you offer legal aid, what documents to bring, and how cases are progressed. It hands off to your team for case-specific legal advice, updates, or urgent matters.
Can it book consultations?
Yes. If you use Google Calendar, Chat4Biz shows available slots, lets prospects book directly, adds them to your calendar, and sends confirmation. You can also set it to capture their details and preferred times, then have your team confirm — your choice based on how busy you are.
Does it work when the office is closed?
Yes. It's online 24/7 on your website widget and Telegram, so enquiries come in nights, weekends, and bank holidays. Your team gets an instant notification with their details and what they need — then you reply when you're back in the office.
Is it GDPR safe for legal practice?
Absolutely. Chat4Biz is UK-built and hosted, fully GDPR compliant, and powered by Anthropic's Claude. Captured enquiries are encrypted and stored securely. No data leaves the UK and nothing is used to train AI models.
For other businesses
Give your law firm a 24/7 receptionist
Set up in minutes. No credit card required.